Overview
Logo Thread is a dynamic local business specializing in custom embroidered and printed apparel, promotional products, and team stores. We are seeking a detail-oriented Part-Time Design & Sales Coordinator to be the primary point of contact for customer orders, manage sales leads, and create visual proofs. This position is ideal for a current college student seeking hands-on experience in graphic design and business operations.
Key Responsibilities
1. Sales & Quoting Management (Primary Focus)
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Generate and send detailed quotes/estimates to customers based on their product selection, decoration method, and quantity requirements.
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Track and follow up on all open quotes and sales leads received via email, text, chat, and walk-ins to convert them into confirmed orders.
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Utilize our tracking software to manage the sales pipeline and communication history.
2. Digital Proofing & Mockups
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Create digital mockups and proofs of customer logos and designs on specific garments or products using Adobe Illustrator or similar software.
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Communicate with customers to secure final design approvals prior to placing blank goods orders or starting production.
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Maintain an organized system for managing customer artwork and proof files.
3. Customer Service & Front Desk Support
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Serve as the friendly and professional first point of contact for walk-in customers and phone calls.
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Advise customers on product selection, sizing, decoration options, and artwork best practices.
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Process order payments and coordinate pickups/shipping logistics.
4. Administrative & Operations Assistance
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Prepare comprehensive work orders with final proof, thread colors, and detailed instructions for the production team.
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Assist with invoicing, inventory organization, and general office duties.
Qualifications (Required Skills & Experience)
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Design Aptitude: Proficiency (or the strong ability/desire to quickly learn proficiency) in graphic design software like Adobe Illustrator for creating basic mockups, sizing, and color separations.
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Excellent written and verbal communication skills; must be comfortable discussing pricing and order details with customers.
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Strong numerical and administrative skills for accurately generating estimates and handling invoices.
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Highly organized with meticulous attention to detail to ensure proofs and quotes are error-free.
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Self-motivated, proactive, and reliable—capable of managing a busy flow of leads and follow-up tasks.
Details
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Job Type: Part-Time (Aiming for 15-20 hours per week, with flexible scheduling).
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Compensation: Competitive hourly wage (commensurate with technical experience).
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Location: In-person at the Logo Thread facility.
